Shipping & Delivery Policy
This Shipping and Delivery Policy governs how services and subscriptions purchased on MyWebsitess (mywebsitess.in) are delivered to customers.
1. Nature of Delivery
MyWebsitess is an online Software-as-a-Service (SaaS) platform providing digital profiles, catalogue hosting, and mini-storefronts. We do not ship physical products by courier or post for our platform software subscriptions. All deliveries occur digitally over the internet.
2. Delivery Timeline & Fulfillment Process
- Instant Digital Activation: Immediately upon successful transaction authorization via our integrated payment gateway (PhonePe / Razorpay), your account and custom URL (e.g.
mywebsitess.in/your-brand) are automatically generated and made active. - Credentials & Dashboard Access: Account login details, verification receipts, and admin console access are provided on-screen instantly and dispatched via email / SMS within 0 to 24 hours of purchase.
- Catalog & Profile Hosting: Real-time changes made in your Editor Admin Panel publish to the global internet instantly without shipping delays.
3. Shipping Charges
Because all our SaaS subscription plans and tools are delivered digitally, zero (₹0.00) shipping or handling fees are charged to the customer.
4. Delivery Issues & Non-Receipt Support
If you experience any delay in account activation or do not receive your digital access credentials after successful payment:
- 1. Please check your registered email inbox (including spam/junk folders) for the payment receipt and activation link.
- 2. Contact our support desk at support@mywebsitess.in or phone +91 98765 43210 with your payment Transaction ID.
- 3. Our technical team will manually verify the payment node and activate your subscription within 2 to 4 business hours.
5. Customer Support Details
Merchant: MyWebsitess SaaS Platform
Email: support@mywebsitess.in
Support Helpline: +91 98765 43210
Operating Hours: Monday – Saturday (09:30 AM to 06:30 PM IST)